Eirene Breeze is a wholesale
and supplier company that imports gift and home décor items from different
countries along with sourcing from local manufacturers in Bangladesh. They sell
items to corporate organizations, and local retailer shops through their own
supply chain and registered dealers in Bangladesh. TechOrbital has developed
nice-looking smart CRM software with all the required features to run and grow
the business of Eirene Breeze. We used PHP,
Laravel & MySQL as the backend technology and integrated a few 3rd party
APIs for providing better outcomes. Our team worked using the latest
technologies following the custom design given by the client to deliver an
error-free, secured, and highly-performed CRM to Eirene Breeze.
Project
Requirements:
Like other
wholesale/B2B companies, they were maintaining Excel sheets to run their
business but as customer raises and operation becomes complex and longer, they
asked for developing a CRM to automate marketing, manage potential leads,
smartly convert leads into customers as well as maintain accounts and staff.
Here are some major requirements provided by ABC Gift for developing
their CRM: Contact and account management, Lead and opportunity management,
Sales and account management, Marketing automation, Integration with other
systems, Customization and flexibility, User-friendliness, and Data security.
Our
Approach & Solution:
We
discussed with Eirene Breeze several times to prepare a comprehensive
Requirement Document that would be followed to design and develop the final
product. After getting the requirement confirmation, we started to design the
whole system including technical diagrams, DB design, and system architecture.
Then we started to develop the CRM following project milestones. We used
PHP Laravel and MySQL as backend technologies and Bootstrap and jQuery as
frontend technologies. We followed a work process that is agile-scrum. We are a
team of developers and designers who work together to come up with the best
possible solutions for our client's needs.
It
was a great experience for the TechOrbital team to design and develop the
custom CRM for Eirene Breeze. We feel proud and happy when we see
our clients doing great with the software developed by our team. As an IT
partner, we are happy to know that gradually they are getting significant
benefits from it as their operation cost and errors have reduced and
productivity has been increased. We are also providing all kinds of IT support
to Eirene Breeze along with software updates and server
maintenance.
Any
Organization, looking for a convenient, affordable, reliable, and experienced
team for developing or updating your CRM software we are one of the best
choices for you. Please feel free to contact us.